Terms of Use for Luget

Effective Date: September 17, 2026

1. Acceptance

By downloading, installing, or using the Luget application for iPhone or Android, or the Luget web app at https://luget.app (together, the "App"), you agree to these Terms of Use ("Terms"). If you do not agree, do not use the App.

2. Who we are

The App is developed and sold by Alisher Abdrakhmanov, an individual based in the Republic of Kazakhstan, under the Luget brand ("we", "us", "our").

Contact: [email protected]

3. License

We grant you a limited, personal, non-sublicensable, non-transferable license to use the App for personal, non-commercial purposes. If you got the App from the App Store, the license is also subject to the Apple Media Services Terms; if you got it from Google Play, to the Google Play Terms of Service.

You agree not to:

• Decompile, reverse engineer, disassemble, or modify the App
• Use the App for commercial purposes without our permission
• Remove or obscure any copyright notices
• Use the App in any manner that violates applicable law

4. Subscriptions and purchases

4.1. Luget Plus tiers

Luget Plus removes ads and gives unlimited hearts and detailed stats. It is offered as:

• Monthly subscription — with a 7-day free trial
• Yearly subscription — with a 7-day free trial
• Lifetime (one-time purchase) — no auto-renewal

Prices are listed at https://luget.app/pricing/. The final price in your currency, including any taxes, is shown by the App Store, Google Play or the checkout on luget.app before you pay.

4.2. Where purchases are processed

• In the iPhone app, purchases are processed by Apple and charged to your Apple ID.
• In the Android app, purchases are processed by Google Play and charged to your Google account.
• On luget.app, our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders on luget.app. Paddle handles payment, invoicing, customer service inquiries about billing, and returns. The Paddle Checkout Buyer Terms also apply to these orders: https://www.paddle.com/legal/checkout-buyer-terms

4.3. Free trial

A 7-day free trial is offered for monthly and yearly subscriptions. At the end of the trial the subscription price is charged automatically unless you cancel at least 24 hours before the trial ends.

4.4. Auto-renewal and cancellation

Subscriptions auto-renew at the same price at the end of each period unless cancelled at least 24 hours before the period ends. Cancelling stops the next renewal, and Luget Plus stays on until the end of the paid period. You can cancel:

• iPhone: Settings → your name → Subscriptions → Luget Plus
• Android: Google Play → Profile → Payments & subscriptions → Subscriptions → Luget Plus
• luget.app: through the link in the receipt email from Paddle, at https://paddle.net, or by emailing us

4.5. Refunds

Refunds are described in our Refund Policy: https://luget.app/refunds/. In short: orders on luget.app can be refunded in full within 14 days of payment; App Store purchases are refunded by Apple at https://reportaproblem.apple.com; Google Play purchases are refunded by Google or, after 48 hours, by us on request.

4.6. Lifetime

"Lifetime" is a one-time payment that grants access to Luget Plus features for as long as the App is offered, without subscription or auto-renewal. A purchase from the App Store is tied to your Apple ID and one from Google Play to your Google account, and either can be restored on other devices via "Restore Purchases".

5. Acceptable use

You agree not to use the App:

• In violation of applicable law
• To attempt unauthorized access to our systems
• To distribute malicious code or disrupt servers
• For automated data collection (scraping)

6. Intellectual property

The App, its content, design, logos, audio, text, and all materials are protected by copyright and other intellectual property laws. All rights are reserved by us, except as licensed by Apple or third parties.

7. Third-party services and ads

The App uses:

• Ads via Google AdMob in the mobile apps and Google AdSense on luget.app (removed with Luget Plus)
• Purchase processing via Apple StoreKit, Google Play Billing and Paddle
• Analytics via Google Firebase
• Consent management via Google User Messaging Platform

Use of these services is governed by their own terms.

8. Disclaimer of warranties

The App is provided "as is" and "as available", without warranties of any kind, express or implied, including (but not limited to) warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

• The App will function uninterrupted or error-free
• Defects will be corrected
• The App will be available at all times

9. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of the App, including lost profits, lost data, or business interruption.

Our total cumulative liability to you shall not exceed the amount you paid for the App in the previous 12 months.

10. Termination

We may terminate or suspend your access to the App for violation of these Terms. You may stop using the App at any time by deleting it from your device or no longer visiting luget.app; to stop being charged, also cancel your subscription as described in Section 4.4. After termination, provisions that by their nature should survive (including Sections 6, 8, 9) will continue in effect.

11. Apple terms

This section applies to the iPhone app. These Terms are between you and us, not with Apple. Apple is not responsible for the App or its content.

• If the App fails to conform to any warranty, Apple will refund the purchase price
• Apple makes no warranties regarding the App
• Any claims relating to the App should be directed to us, not Apple
• Apple is a third-party beneficiary of these Terms and may enforce them against you

12. Changes

We may modify these Terms at any time. Material changes will be reflected in the effective date above. Continued use of the App after an update constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of the Republic of Kazakhstan, without regard to its conflict-of-law principles. Any disputes will be subject to the jurisdiction of the courts of the Republic of Kazakhstan.

14. Contact

All questions about these Terms should be directed to:

Email: [email protected]